Support

LeaveLens help and support documentation

Access to the full LeaveLens support library requires an active subscription. Subscribers receive detailed guidance, step-by-step instructions and practical resources to help staff use the platform effectively.

Overview of support sections

Subscribers can access guidance across the main areas of the platform, helping schools configure LeaveLens correctly, support staff and maintain accurate records and analytics.

Initial setup

School profile setup, timetable uploads, configuration settings and secure photo uploads.

Administrative tools

User roles, school-specific settings, student management and parent communication workflows.

Leave pass management

Logging student exits and returns using the web platform and classroom-friendly workflows.

Notifications

Chromium notification setup, time-out alerts and reminders for students who have not returned.

Records management

Manual entry, editing and deletion guidance, alongside best-practice advice for maintaining accuracy.

Analytics

Insights into using summaries, analytics, reports and trends to identify lost learning time patterns.